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Ticket Pick Up Information



For certain events, It is EXTREMELY important that you pick up your physical ticket at the corresponding box office. To see the method of fulfillment for your event, please see below. Failure to follow instructions will result in denied entry and ALL sales are final – NO REFUNDS.

New York Events

1. Pick up information for Audubon, Cornucopia Majesty & Freedom Fest Pier 15 ONLY:

During these Times:

June 10th – June 14th:11:00am7:00pm
June 17th – June 21st:11:00am7:00pm
June 24th – June 28th:11:00am7:00pm
June 29th – June 30th:11:00am5:00pm
July 1st – July 2nd:11:00am7:00pm
July 3rd:11:00am7:00pm
July 4th:10:00am6:00pm

Pick up Location: Box Office
24-32 Union Square East
Suite 211 [North Elevator]
New York NY 10003

2. Pick up information for Infinity Yacht ONLY:

These packages will be available STARTING Friday, June, 28th 2019 and everyday till 4th of July from 12pm to 5pm (EST). We strongly encourage all guests to come to our offices at Pier 40 (353 West Street New York, NY 10014) prior to July 4th to pick up your boarding packages for your Independence Day Cruise.

Please print or have your ticket available on your mobile phone when coming to pick up your boarding package.

Fourth of July will be a very busy evening, to avoid waiting in extra lines, we strongly encourage you to come pick up your boarding package in advance but they will also be available on July 4th from 11am till boarding.

If you have any questions please email us at or do not hesitate to contact our team at 855-298-4395.


3. The following events are Print at Home / E-Tickets. 

You don’t need to pick up your tickets. You can show your e-ticket on your smartphone or feel free to print it out.

  • The Great Point
  • The Bay State
  • The Serenity Yacht
  • The Manhattan Elite